What happened

According to a Nikkei XTECH report, organizations are moving toward environments where multiple AI agents work alongside people as "employees."

Some companies are beginning to operate AI agents as a new kind of "human resources," an initiative that is becoming realistic as generative AI evolves rapidly.

Why it matters

The headline's question—what work is only humans can do—pushes leaders to reconsider which jobs truly need human judgment, empathy, or accountability.

The reference to two walls suggests the challenge is not just technical but also organizational, potentially involving trust, control, and definitions of employee-like responsibility.

Key facts

The report describes efforts to create workplaces where AI agents work with people as "employees."

AI agents are being treated as new "human resources."

Generative AI's rapid evolution is making these initiatives realistic.

What to watch next

Whether organizations can identify and overcome the two walls described in the headline.

How the definition of "human-only work" changes as AI agents take on more responsibilities in the workplace.

Sources